Episodes

Wednesday Mar 11, 2020
Wednesday Mar 11, 2020
Handling your first emergency can shake you. Therefore, managers must be ready to step in and lead the way!

Saturday Mar 07, 2020
Saturday Mar 07, 2020
A heart-wrenching story about a hotel employee who says the wrong thing.

Thursday Mar 05, 2020
Thursday Mar 05, 2020
This is a Special Episode TEASER for Event Planners! Planning this Fairytale Wedding was not easy.

Sunday Mar 01, 2020
Sunday Mar 01, 2020
Discover the embedded mentoring moment in the true story of finding a "guest" naked at the pool!

Saturday Feb 29, 2020
Saturday Feb 29, 2020
Each month I will share a TRUE story of an experience in the hospitality industry. Embedded in that experience is a mentoring moment!
